BS96 Terms & Conditions – A Complete Platform Usage Guide for Malaysian Players

1Eligibility & Account Registration

To register and use the bs96 platform, you must meet all of the following eligibility requirements. BS96 reserves the right to request proof of eligibility at any time, and accounts may be suspended or terminated if these requirements are not met.

• Age Limit: You must be at least 18 years of age at the time of registration. BS96 does not permit access to any individual under the age of 18 under any circumstances. We reserve the right to request a copy of your identification document to verify your age at any time.
• One Account Per Player: Each player is permitted to hold only one bs96 account. Creating multiple accounts under the same individual — whether using different names, addresses, phone numbers, IP addresses, or payment methods — is strictly prohibited and may result in the immediate termination of all associated accounts and forfeiture of any winnings.
• Accurate Information: You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, a valid Malaysian phone number, an active email address, and your date of birth. False or misleading information may result in account termination without notice.
• Exclusion Zones: The bs96 platform is not available to residents or nationals of regions or jurisdictions where online gambling is prohibited under local law. It is the player's responsibility to ensure that their use of the platform does not violate their local laws.
• For Personal Entertainment Only: Your bs96 account is for your personal use only. You may not use your account on behalf of another person, or allow anyone else to access or use your account.

2Deposits & Payment Methods

BS96 only accepts deposits via legitimate local Malaysian payment methods. All deposits are in Malaysian Ringgit (RM) and will be credited to your account balance once the transaction is confirmed by the payment provider.

• Accepted Deposit Methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX via Maybank2u, FPX via CIMB Clicks, and any other Malaysian payment methods offered on the bs96 platform from time to time.
• Minimum Deposit: The minimum deposit amount is RM10 per transaction. There is no maximum cap on standard deposits, though limits may vary for specific promotions.
• Processing Time: Deposits are typically credited within 1 to 5 minutes after the transaction is confirmed. If your deposit has not been received within 15 minutes, please contact bs96 customer support with proof of transaction.
• Legitimate Funds: You confirm that all funds deposited into your bs96 account are from legitimate sources and are not proceeds of any illegal activity. BS96 reserves the right to decline or return any deposit suspected of originating from a suspicious source.
• No Additional Fees: BS96 does not charge any processing fees for deposits. However, your payment provider may apply additional charges under their own terms — this is outside bs96's control.

3Withdrawal of Winnings

BS96 is committed to processing all valid withdrawal requests promptly and accurately. The following terms govern the withdrawal of winnings from your bs96 account.

• Minimum Withdrawal: The minimum withdrawal amount is RM30 per transaction. Withdrawals below this threshold will not be processed.
• Withdrawal Methods: Withdrawals may only be made to the same payment method used for the deposit, or to a Malaysian bank account that has been registered and verified in the same player's name. BS96 does not process withdrawals to third-party accounts.
• Processing Time: For standard members, withdrawals are processed within 1 to 24 hours of the request being submitted. For VIP Silver members, the processing time is within 1 hour. For VIP Gold members and above, withdrawals are processed within 3 minutes.
• KYC Requirements: Your first withdrawal, or any withdrawal exceeding RM5,000, may require additional identity verification. Documents that may be requested include a copy of your MyKad or passport and proof of your payment method. This process is in place to protect the security of your account.
• Security Check: BS96 reserves the right to temporarily hold withdrawals for security review or verification purposes. If suspicious activity is detected, a withdrawal may be delayed until the investigation is concluded.
• Bonus Wagering Requirement: Winnings derived from bonuses or promotional credits are subject to the wagering requirements specified in the relevant promotion's terms. Withdrawals cannot be made until the wagering requirements have been fully met.

4Bonus & Promotions

BS96 offers a wide range of bonuses and promotions for both new and existing players. All bonuses are subject to the specific conditions stated in their respective promotion terms, as well as the following general conditions that apply to all promotions.

• Bonus Eligibility: Each promotion has its own eligibility requirements, which may include minimum account age, specific game types, or a minimum deposit amount. Please review the terms of each promotion carefully before participating.
• Wagering Requirements: All deposit bonuses and free credits are subject to wagering requirements. This means you must wager the bonus amount a specified number of times before the bonus balance can be converted into real, withdrawable funds. Wagering requirements vary by bonus type.
• One Bonus Per Promotion: Each player is entitled to claim each type of promotion once only, unless stated otherwise. Attempting to claim the same bonus more than once using different accounts constitutes fraud and will result in the immediate termination of all accounts involved.
• Bonus Validity Period: Unused bonus credits will expire after the period stated in the relevant promotion's terms. bs96 does not grant extensions for expired bonuses.
• Changes and Cancellations: BS96 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. However, bonuses already credited to an account will not be reversed unless there is evidence of abuse.
• Weekly Cashback: The bs96 weekly cashback programme is calculated based on net losses over the specified period. Cashback is credited every Monday and is subject to the maximum cap stated in the current promotion terms.

5Game Rules

All games offered on the bs96 platform — including slots, table games, poker, cricket betting, and lottery — are subject to their respective specific rules as displayed on the platform. The following general rules apply across all game categories.

• Final Results: The results of all games generated by the bs96 system are final and cannot be disputed, unless a verifiable technical error has occurred. Any claims must be submitted within 24 hours from the time the result was issued.
• Technical Issues: In the event of an internet disconnection, server failure, or other technical issues during a game session, bs96 will endeavour to restore the session to its state prior to the disruption. However, bs96 is not liable for any losses resulting from connectivity issues on the player's end.
• Fraud Prohibition: Any attempt to manipulate game outcomes, exploit system bugs, use automation software or bots, or collude with other players to gain an unfair advantage is strictly prohibited and will result in immediate account termination and forfeiture of all balances.
• Cricket Betting: All bets that have been placed and confirmed are final. Bets cannot be cancelled once confirmed. For matches that are cancelled or postponed, the specific rules stated in the Cricket section of the bs96 platform will apply.
• Lottery: Purchased lottery tickets are non-refundable and non-exchangeable. The results of bs96 lottery draws are final. Unclaimed winnings will be forfeited after the stipulated claim period.

6Account Security

You are fully responsible for keeping your bs96 account login credentials secure. BS96 will never ask for your password via email, phone, or any other channel.

• Strong Password: Use a strong password that includes a mix of uppercase letters, lowercase letters, numbers, and symbols. Do not reuse your bs96 password for any other accounts.
• Login Credentials Confidentiality: Do not share your username or password with anyone, including family members. BS96 is not liable for any losses resulting from unauthorised access to your account caused by the player's own negligence.
• Two-Factor Authentication (2FA): We recommend all players enable 2FA in their account settings for an added layer of protection. Once 2FA is active, any new login will require additional verification via your registered phone number.
• Reporting Unauthorised Access: If you suspect your account has been accessed without your authorisation, contact bs96 customer support immediately so the account can be temporarily suspended pending investigation.

7Responsible Gaming

BS96 takes our responsibility to promote healthy and responsible gaming seriously. We provide a range of tools to help players better manage their gaming habits.

• Deposit Limit: Players can set weekly or monthly deposit limits directly from their account settings. Limits take effect within 24 hours of being set and can be reduced immediately, but increasing a limit requires a 7-day waiting period.
• Loss Limit: Players can set daily or weekly loss limits. Once a limit is reached, no new bets can be placed until the limit period resets.
• Session Limit: Set a time limit for each gaming session. You will receive a reminder when the limit is approaching, and the session will automatically end once the limit is reached.
• Self-Exclusion: Players who feel they need to take a break from gaming can activate the self-exclusion option for a period of 7 days, 30 days, 6 months, or permanently. Once activated, this option cannot be reversed until the selected period has ended.
• Minimum Age: BS96 does not permit access to individuals under the age of 18 under any circumstances. If you suspect that someone under 18 is using our platform, please report it to our support team immediately.

For more information on responsible gaming and available support resources, please visit the Responsible Gaming us.

8Account Termination

A bs96 account may be terminated by the player or by bs96 in accordance with the terms set out below.

• Termination by Player: You may request to close your bs96 account at any time by contacting our customer support. Prior to closure, all eligible balances will be processed for withdrawal in accordance with the standard withdrawal terms.
• Termination by BS96: BS96 reserves the right to suspend or terminate any player's account without prior notice if: these terms & conditions are breached; fraudulent activity or game manipulation is suspected; the player is found to be under 18 years of age; money laundering is attempted; or the account is found to be operating from a restricted region.
• Consequences of Termination Due to Violation: If an account is terminated due to a breach of terms, bs96 reserves the right to forfeit all balances in that account, including real funds and any unused bonus credits.
• Inactive Account: Accounts that show no login activity for 12 consecutive months are considered inactive. bs96 reserves the right to impose a monthly maintenance fee or close inactive accounts after due notice has been sent to the registered email address.

9Limitation of Liability

Use of the bs96 platform is at the player's own risk. BS96 will make every effort to ensure the platform runs smoothly and securely at all times, but there are limits to our liability.

• Service Disruptions: BS96 is not liable for any losses arising from service disruptions, scheduled system maintenance, or technical failures beyond our control. We will endeavour to provide advance notice for any scheduled maintenance.
• Internet Connection: BS96 is not liable for any loss or disruption to gameplay resulting from connectivity issues on the player's end. We recommend using a stable internet connection during all gaming sessions.
• Maximum Limit: BS96's liability to any player under any circumstances is limited to the total amount deposited into that player's bs96 account in the 12 months preceding the claim.
• Third-Party Information: Links or references to third-party providers on the bs96 platform are provided for convenience only. BS96 is not responsible for the accuracy of information or the quality of services provided by any third party.

10Amendment of Terms

BS96 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time. Amendments take effect upon being published on this page.

• Notice of Changes: For material amendments that directly affect players' rights or obligations, bs96 will endeavour to provide at least 7 days' notice before the changes take effect, via the registered email address or in-platform notification.
• Implied Acceptance: Continued use of the bs96 platform after an amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you must discontinue use of the platform and may request account closure.
• Latest Version: The most current version of the Terms & Conditions is always available on this page. We recommend checking this page periodically to ensure you are always aware of the terms currently in effect.
• Governing Law: These Terms & Conditions are governed by and interpreted in accordance with applicable laws. Any disputes arising from or in connection with these terms shall be resolved in accordance with procedures established by bs96.